EcholoN

Enterprise Service Management Suite - Made in Germany

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Category
  • Customer Service Software
  • Help Desk Software
  • Quality Management Software
  • Service Desk Software
Features
  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management
  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • Audit Management
  • Complaint Management
  • Defect Tracking
  • Document Control
  • Equipment Management
  • Maintenance Management
  • Performance Reporting
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management
Platforms
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

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