Capacity
A new kind of helpdesk.
N/A
N/A
Category
- Customer Engagement Software
- Customer Experience Software
- Employee Engagement Software
Features
- Automated Scheduling
- Calendar Management
- Feedback Management
- Performance Management
- Reporting & Dashboard
- Time Tracking
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Operations Management
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Platforms
- Cloud Hosted
- Web-based
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