
Ameyo Engage
Engage on Cloud
N/A
N/A
Category
- Call Center Software
- Customer Experience Software
- IVR Software
- Predictive Dialer Software
- Telephony Software
- Workforce Management Software
Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Administrative Control
- Attendance Tracking
- Budgeting/Forecasting
- Contractor Management
- Employee Lifecycle Management
- Employee Scheduling
- Performance Monitoring
- Skills Tracking
- Time Tracking
- Workforce Mobility
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Voicemail Detection
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
Platforms
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
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