Akio.CX

The ultimate Contact Centre software

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Category
  • Call Center Software
  • Customer Engagement Software
  • Customer Experience Software
  • Customer Service Software
  • IVR Software
Features
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Communication Management
  • Content Creation
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
  • Escalation
  • Feedback Management
  • Knowledge Base
  • Social Media Integration
Platforms
  • Cloud Hosted
  • Web-based

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